Mediation is a flexible process that can be used to settle most disputes for example
- Commercial disputes
- Contract disputes
- Regulatory Disputes
- Employment disputes
The mediator’s role is to use his/her unique skill set to help parties reach a solution to their problem. The mediator must remain impartial throughout the process. This means the mediator does not favour one side over another. The mediator must not make judgements about the problem, give guidance or advice.
The mediator is there to facilitate and develop effective communication and build consensus between the parties in order to reach a settlement agreeable to both parties.
Mediation is a voluntary process and will only take place if both parties agree. It is a strictly confidential process where the terms of discussion are not disclosed to any party outside the mediation. If parties are unable to reach agreement through the mediation process, they can still go to court. Details about what went on at the mediation will not be disclosed or used at a court hearing. It is important to note that most disputes which are mediated settle before the matter proceeds to court saving parties time and money. Nevertheless, both parties share the cost of mediation, and the costs will depend on the value and complexity of the individual dispute.
If you wish to discuss your case or needs further please do not hesitate to contact our mediation department and we will be happy to assist you further.